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Return Policy

Refunds

​All sales are final. You assume the responsibility for your purchase, and no refunds will be issued.

Returns​

We do not accept returns, except in the case of an approved exchange with return authorization given by PURIFICARE-US only.​

Approved Exchanges​

An approved exchange adheres to the following conditions:​​

- If your item is received as defective, you must contact us, in writing, within 3 days from the date you received your purchase to request a return authorization.
- To be eligible for a return authorization, the item must be defective and in the same condition in which it was received. It must also be in its original packaging.
- It is entirely within the sole discretion of PURIFICARE-US to grant a return authorization.
- If your return authorization is approved, you will receive a Return Authorization Number (RAN).
- Only upon receipt of a Return Authorization Number (RAN) are you allowed to return the specified item to us for inspection. You are responsible for any associated shipping costs.
- After inspecting the condition of the item, we will notify you of the approval or rejection of your exchange request.
- If your request has been approved, the exchange will be processed and a new item will be shipped to you in due time.
- If your request was rejected, you are responsible for the return shipment of the item back to you.